Customer Service Rep:

Glass Services in Shreveport, LA is looking for a Customer Service Representative to join our winning team. Glass Services is a full-service glass company providing auto, residential and commercial glass repair and replacement. Through our 3 stores located in northwest Louisiana, we provide services at our shops and in the field. Our employees make a difference and we're looking for someone who can consistently wow every customer by exceeding their expectations and providing outstanding service, efficiently complete administrative duties, and work in cooperation with others to achieve common goals.

Position Responsibilities:

• WOW every customer through all phases of the process
• Process orders in a fast-paced environment, direct calls to the appropriate departments, order parts and materials, and provide knowledgeable answers to questions about our products
• Clearly communicate with internal and external customers on the phone, through email, and face-to-face
• Work with other departments to meet customer’s needs
• Other duties as assigned including data entry and routine computer operations

Requirements:

• 1-3+ years of customer service and administrative experience
• Ability to keep up and succeed in a fast paced working environment
• Positive attitude, strong work ethic, and ability to work as part of a team
• Above average computer skills
• Excellent communication skills
• Ability to use multi-line phones, fax machine, copier, scanner
• Comprehensive benefits including medical, retirement, and vacation

We are a high performance company, looking for a high performance Customer Service Representative. If you're hard working and quality minded this is a great opportunity for you. This is a full time position, Monday through Friday from 8 am to 5 pm.